Pocket Radar - Help Center

How Can we Help You?

All of Pocket Radar products are accurate to +/- 1 MPH


•         Smart Coach Radar is for ball sports and is the only product that does work with the Pocket Radar app


•         Ball Coach Radar is for ball sports, all measurements remain inside the radar, it does NOT work with the Pocket Radar app


•         Classic Radar is for vehicle and runner speeds - NOT INTENDED FOR BALL SPORTS


•         Pocket Radar Traffic Advisor is for vehicle speed, intended for official governmental use - NOT INTENDED FOR BALL SPORTS


•         Pro Radar System is for ball sports, specifically in training facilities with multiple lanes.


Here is a detailed comparison of our product:


https://www.pocketradar.com/pages/product-comparison-all-radars

Yes, the Smart Coach Radar is the only product with the Bluetooth® capability that works with the Pocket Radar app.

Yes.   We have provided the bundles for ordering convenience.  They are listed below


Smart Coach Radar App System includes:  Radar, Soft-Shell Belt Holster Case, Wrist Strap, 2 AAA alkaline batteries, Quick Start Guide and 2 Year Warranty


Smart Coach Radar App System Bundle with Universal Mount and Right Angle USB Cable includes: Radar, Soft-Shell Belt Holster Case, Wrist Strap, 2 AAA alkaline batteries, Quick Start Guide, 2 Year Warranty, Universal Mount and Right-Angle USB Cable.


•  Smart Coach Radar Training Bundle includes: Radar, Soft-Shell Belt Holster Case, Wrist Strap, 2 AAA alkaline batteries, Quick Start Guide, 2 Year Warranty, Universal Mount, Right-Angle USB Cable, Tripod Mount and Deluxe Tripod.


•  Smart Coach Radar and Smart Display Bundle includes: Radar, Soft-Shell Belt Holster Case, Wrist Strap, 2 AAA alkaline batteries, Quick Start Guide, 2 Year Warranty, Smart Display, AC Power supply, Two 6-ft USB Cables, Two Carabiner Clips, Detailed Instruction Manual

No, you need the Ball Coach Radar, Smart Coach Radar App System or Pro Radar System for ball sports.

Yes, the Smart Coach Radar is the only product that will connect to the Smart Display with a cable.  The Smart Display ships with a 6-foot cable and we sell a 50-foot cable to allow additional space between the radar and display.

Yes.  Pocket Radar, Inc. is committed to making sure all of our customers are 100% satisfied with their Pocket Radar® product. If you purchase directly from us through our on-line store at PocketRadar.com and you are unhappy for any reason with your purchase within the first 30 days, we will refund all your money, no strings attached. If for some reason your Pocket Radar® product malfunctions during the warranty period, we will replace it at no cost.


Simply contact us via phone or email, and we will provide you with a Return Authorization Number and shipping details. Once we have received the returned unit, we will refund your money. No strings attached.

No, it does not charge the batteries.   The USB port on the Smart Coach Radar is used to power the radar or connect to a Pocket Radar brand Smart Display. When there is power available on the USB port the internal batteries are switched out. It does NOT charge any batteries.

Power options for the Classic, Traffic Advisor and Ball Coach Radar 



•         2 High Drain Alkaline AAA batteries (included)



•         2 freshly charged NiMH rechargeable batteries (not included)



In addition to the battery information above, the Smart Coach Radar and the Pro Radar System have additional powering options.



•         USB Power Pack - using this will override the batteries and the radar will pull the power needed from the USB power pack.  



NOTE - The USB power pack DOES NOT charge anything, unlike your cell phone, this is only providing power/not charging.



•         AC power is an option if you have it available, just use the USB connect to an AC adapter into the wall. 



NOTE:  The battery indicator is calibrated for 1.5 volt Alkaline batteries.  If using 1.2 volt NiMH rechargeable batteries the battery indicator may initially read slightly lower even though the batteries will run much longer.

Here are the choices for the Classic, Traffic Advisor and Ball Coach Radar


·         2 High-Drain Alkaline AAA batteries (included)


o   Manual Trigger Mode > 1,500 Readings


o   Constant-On Mode > 1 Hour


·         2 freshly charged NiMH rechargeable batteries (not included)


o   Manual Trigger Mode > 3,000 Readings


o   Constant-On Mode > 2 Hour


Manual Triggering: Hold the button down well before the ball is released. Release the button after the speed is displayed.

Constant-On/Auto-Trigger mode: Permits you to use the unit hands-free with a tripod.

The battery indicator on the LCD display will help you determine when to replace the batteries. The battery indicator is calibrated for 1.5 volt Alkaline batteries. If you choose to use 1.2 volt Nickel Metal Hydride rechargeable batteries the battery indicator may initially read slightly lower even though the batteries will run much longer.

In addition to the battery information above, the Smart Coach Radar and the Pro Radar System have additional powering options.


·         USB Power Pack - using this will override the batteries and the radar will pull the power needed from the USB power pack. 


o   NOTE - The USB power pack DOES NOT charge anything, unlike your cell phone, this is only providing power/not charging.


o   3350mAh will provide 4 hours of use time


o   5000mAh will provide 6-7 hours of use time


o   10000mAh will provide 20 hours of use time


·         AC power is an option if you have it available, just use the USB connect to an AC adapter into the wall.


NOTE:  The battery indicator is calibrated for 1.5 volt Alkaline batteries.  If using 1.2 volt NiMH rechargeable batteries the battery indicator may initially read slightly lower even though the batteries will run much longer.

The Smart Coach Radar continues to display the last speed until the button is pushed again or it will automatically turn itself off after several seconds of inactivity.


You can manually power the radar down by following these steps.   Hold the MODE/RECALL button down constantly, and every 2 seconds it will cycle through to the next mode. Release button to execute the displayed mode.

YOU CAN SELECT FROM:


·         Con = Constant-on / Automatic Trigger


·         Unt = Change Units


·         CLR = Clear Recall Memory


OFF = Immediate Shut Down - Releasing when you see this on the screen will shut off the radar.

You can use rechargeable AAA lithium batteries to power Pocket Radar products.  Rechargeable batteries will not operate correctly with the battery monitor on the radar because it is designed for Alkaline batteries. The way the lithium batteries work is that they have a regulator chip that holds the voltage constant  at 1.5 volts until they are dead.  This mean s the battery indicator will read 4 bars even down to when you only have 1 minute of battery life left. You also need an external charger, you cannot charge them inside the radar.

Rechargeable AAA NiMH batteries will also work, they are 1.2 volts so the battery indicator starts at 3 bars, it will not show the battery indicator at 4 full bards due to this voltage difference. .

If you have a Smart Coach Radar model SR1100 then we recommend using an external USB Lithium Power Bank as alternate power using the micro-USB port on the side of the unit.

The Smart Coach Radar continues to display the last speed until the button is pushed again or it will automatically turn itself off after several seconds of inactivity.


 

You can manually power the radar down by following these steps.   Hold the MODE/RECALL button down constantly, and every 2 seconds it will cycle through to the next mode. Release button to execute the displayed mode.



YOU CAN SELECT FROM:


·         Con = Constant-on / Automatic Trigger


·         Unt = Change Units


·         CLR = Clear Recall Memory


·         OFF = Immediate Shut Down –


Releasing when you see this on the screen will shut off the radar.

The Smart Coach Radar has been developed based on feedback by top MLB and college coaches on features they would like added to the Ball Coach Radar. The same radar technology used for the Ball Coach Radar is used in the Smart Coach Radar but with the additional functionality of the Pocket Radar app. Both radars are specifically designed to track a ball in flight, automatically finding the fastest speed for you. This is true for the pitch velocity and the exit velocity off the bat, as well as other types of ball speeds. Both have up to 120 feet of range on a baseball and are great training and coaching tools for all types of ball sports.


The Smart Coach Radar adds connectivity via Bluetooth®  and USB to allow it to work with the Pocket Radar Companion App to provide extra features like speed embedded in video, remote display and remote control, player management.   Using the App you can also track and export your data. The App enables multiple high-value training features as you can see in the comparison chart below. Using the USB connection, the Smart Coach Radar can be used with the Pocket Radar brand Smart Display for outdoor viewing in bright sunlight. The Smart Coach Radar can also be powered by an external USB power pack so that you can run it for many hours and not worry about battery life.


Select this link to learn more about the Smart Coach Radar. 

https://www.pocketradar.com/collections/frontpage/products/smart-coach-radar

The minimum range of the Smart Coach Radar is 120 feet and the Pro Radar System is 200 feet (measured with a baseball).   This can have an impact in some set-ups.


The radar beam on the Pro Radar System is much narrower than the Smart Coach Radar, this can assist with lane bleed-over in training facilities.  However, it does make the aiming more critical. 


A full list of features for both radars can be found at this link:  View the Product Comparison Table

The Pocket Radar technology has been independently tested and certified to be accurate to +/- 1 MPH (+/- 2 KPH). Testing was performed by the police radar test lab sanctioned by National Highway Traffic Safety Administration (NHTSA) and the International Association of Chiefs of Police (IACP), which certifies all of the radar guns in the US and Canada for police use.


All radar guns only measure the relative speed of an object in the direction directly towards or away from the radar antenna. If you point a Pocket Radar (or any radar unit) at an object moving sideways instead of directly towards you or away from you, it will read a very slow speed – not the accurate speed. This is because an object moving at right angles to any radar only moves at a very slow relative speed towards or away from that radar.


In order to make the most accurate speed measurement, you need to point the Pocket Radar antenna at a moving object and be as close to in-line with the direction of motion of that object. Obviously, you need to stay safe when you use the product, NEVER put yourself or anyone else in a position to possibly be hit by a moving object.


Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

It will ship new with a 2-year warranty.


All Pocket Radar products are built to be very rugged. With proper care, they will last a very long time.

For more details about the warranty, please use this link: https://www.pocketradar.com/pages/returns-exchanges

The range of any radar depends on the size of the object being measured and how well it reflects radio waves. For an object the size of a baseball, the range is 120 feet away, unobstructed. For an object the size of a volleyball, the range is 200 feet away.

*Note: This is ample range for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long range baseball scouting from back in the stands.  Please view our scouting instructions PDF for more details.

Most handheld radar units are called radar guns because they are held like a large gun. They contain a radar transmitter that uses a large antenna called a horn. It is usually cone shaped and actually looks like a megaphone. It is long and the radar unit or gun has to be big to fit the horn antenna inside.


All of the Pocket Radar® models use a much smaller, flat antenna array to create the same type of focused beam shape that the horn antenna creates. Because of this, and many other proprietary inventions, Pocket Radar products provide the key advantage of a much smaller size.


Pocket Radar products also use less power than the larger radar guns. Pocket Radar technology is designed to give you a very useful range for an affordable price in a very small size. It has shorter range than a few of the most expensive guns, but much longer range than the less expensive larger guns. The Pocket Radar Smart Coach™ model can report the release speed of a baseball from up to 120 feet away. This is range is sufficient for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long-range baseball scouting from back in the stands.


The Pocket Radar products will give you the same or better accuracy than the larger more expensive radar guns. However, they do not have quite as much range as the most expensive radar guns. The Smart Coach Radar is intended for coaching and training in sports. If you absolutely need to capture the speed of a baseball right off the pitcher’s hand from a very long distance away or sitting back in the stands then maybe you need a much more expensive radar gun. For the vast majority of applications, the Pocket Radar products offer a very portable and economical solution that is much more convenient and very easy to use.

The Pocket Radar® products have a beam width of about 20 degrees.  The beam is shaped like a beam of a flashlight.  The beam will spread out  bit and allows you to see things best in the center of where you point the radar lens (the raised plastic square on the back of a Pocket Radar unit).

For beam width, at different distances, please refer to these diagrams:  

https://www.pocketradar.com/pages/handheld-radar-beam-width

A pitcher will have more consistent higher velocity readings throwing from a raised surface or pitching mound than on flat ground.    Here are a few of the factors to consider:


•         Gravity - there is a difference in speed when the ball is traveling downhill from a good pitching mound vs flat ground


•         Shoes – being able to plant your front foot solidly with cleats allows a lot of forward momentum to transfer into higher speeds


•         Adrenaline – don’t underestimate the power of a crowd, it can provide a performance enhancement


Supportive Articles describing things that can affect pitch velocity:


https://treadathletics.com/velocity-fluctuation-pt1/ -- #6 addresses the issues of coming off a mound and shoes


https://treadathletics.com/velocity-fluctuation-pt2/  --#8 addresses adrenaline

The Pocket Radar® products are all based on newer technology than the traditional large radar guns. They are very stable and holds the factory calibration. It does NOT require further calibration.


You can verify the calibration using a special Pocket Radar Calibrated Tuning Fork.  This Tuning Fork is provided with the professional traffic engineering model, the Traffic Advisor™. If you would like to purchase a Calibrated Tuning Fork for use with another model of Pocket Radar


https://www.pocketradar.com/products/calibrated-tuning-fork-for-accuracy-verification

All radar guns operate on reflected radio waves. The beam will travel through objects that will allow radio waves to pass through like a glass windshield or a metal backstop fence with large openings in, but the range may go down slightly as a small amount of the signal is reflected off the metal fence and does not go through. The radio waves from a Pocket Radar® product will not pass-through solid metal objects or conductive walls. It will easily pass through a chain link fence that has openings in the mesh that are similar in size or larger than the radar lens on the back of the Pocket Radar.

The Smart Coach Radar has a lot of technology specifically designed to pick up the speed of the ball as it leaves the bat. This gives you the only direct measure of the power of a hit. This is often referred to as Exit Velocity or sometimes referred to as Ball Exit Speed. The Smart Coach Radar can measure the Exit Velocity in batting practice, from off a tee, from soft-toss, or with live pitching. If you are using it with live pitching from behind the batter you will get the speed of the incoming pitch and the Exit Velocity off the bat as long as it is a well hit ball with the Exit Speed faster than the incoming pitch.

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.


 

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.


You can find out more sources of interference at this link: Radar Gun Fun Part 2


Here is an example video that shows how interference can be read by all radar equipment: Interference example video

The Smart Coach Radar will need an mount accessory (we offer the Universal Mount and Standard Tripod Mount as accessory option choices), they can be used with any standard tripod (we offer a deluxe tripod available as a purchase option).



The Smart Display can be hung on a metal fence using carabiner hooks (which are included with the standard shipment) or standing on the ground using the 3-position handle as a kickstand.


More details, including illustrations, can be found in the Pro Radar System manual | Mounting Options section

We are happy to work with educational organizations on a Purchase Order basis and invoicing with N30 day terms.    Create your quotation by starting an order and making a different selection at the end when it requests payment information.


·         Begin at the Pocket Radar store https://www.pocketradar.com/collections/frontpage


·         ADD TO CART the items you would like to purchase


·         PROCEED TO CHECKOUT


·         Complete the CONTACT INFORMATION (email and shipping address)


·         CONTINUE TO SHIPPING METHOD – select the option best for your delivery needs


·         CONTINUE TO PAYMENT METHOD - select "Purchase Order"


·         Verify the BILLING ADDRESS is the same as the shipping or provide a different address


·         Once you have completed this, you will receive an email for use as a quotation. 


·         Once the PO is issued you can choose your method to send us a copy of the PO:


o   Email a copy to info@pocketradar.com


o   Fax a copy to 888-381-2672 or 707-775-6040


o   Mail a copy to our address Pocket Radar, Inc, 3535 Industrial Drive, Suite A4, Santa Rosa, CA 95403 


When the official PO is received, we will ship out your order and mail a hard copy of the invoice to the address on your PO.

Minimum speed of 25 MPH to a maximum of 130 MPH. 

Operating Temperature Range: -22° F to 140° F (-30° C to 60° C)


Storage Temperature Range: -40° F to 185° F (-40° C to 85° C)

Yes, this link will provide you with all the details: Trade Up Program

This can only be done by working with our team, please contact us at 888-381-2672 and our customer service team will assist.  

The repair cost for a Smart Coach Radar that is out of warranty is $100 USD + shipping to the California office.  Please contact our team by emailing us  info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.  

3 seconds.  To see a measurement speed after it is no longer on the radar screen, you can quickly tap the black RECALL button to step back through the previously captured readings.  In the app setting on your phone or tablet, you can either tap the history icon on the left side of the screen and it will take you immediately to the history.   Or you can tap the three lines in the top right of your screen, then select history, this will also take you to the historical readings. 

The Smart Coach Radar operates on the K-Band. The frequency is in the ISM band nominally somewhere between between 24.075 GHz to 24.175 GHz.

The Ball Coach Radar continues to display the last speed until the button is pushed again or it will automatically turn itself off after several seconds of inactivity.


 

You can manually power the radar down by following these steps.   Hold the MODE/RECALL button down constantly, and every 2 seconds it will cycle through to the next mode. Release button to execute the displayed mode.



YOU CAN SELECT FROM:


·         Con = Constant-on / Automatic Trigger


·         Unt = Change Units


·         CLR = Clear Recall Memory


·         OFF = Immediate Shut Down –


Releasing when you see this on the screen will shut off the radar.

The Smart Coach Radar has been developed based on feedback by top MLB and college coaches on features they would like added to the Ball Coach Radar. The same radar technology used for the Ball Coach Radar is used in the Smart Coach Radar but with the additional functionality of the Pocket Radar app. Both radars are specifically designed to track a ball in flight, automatically finding the fastest speed for you. This is true for the pitch velocity and the exit velocity off the bat, as well as other types of ball speeds. Both have up to 120 feet of range on a baseball and are great training and coaching tools for all types of ball sports.


The Smart Coach Radar adds connectivity via Bluetooth®  and USB to allow it to work with the Pocket Radar Companion App to provide extra features like speed embedded in video, remote display and remote control, player management.   Using the App you can also track and export your data. The App enables multiple high-value training features as you can see in the comparison chart below. Using the USB connection, the Smart Coach Radar can be used with the Pocket Radar brand Smart Display for outdoor viewing in bright sunlight. The Smart Coach Radar can also be powered by an external USB power pack so that you can run it for many hours and not worry about battery life. 

Product Comparison Chart: https://www.pocketradar.com/pages/product-comparison-sports-radars

Measuring the speed of a ball in flight is a unique challenge because it will slow down significantly due to air resistance. To get the fastest speed of the ball right at the start of the flight, you need to make the measurement happen at the right time. For example: A baseball pitch that is 80 MPH at release from the pitcher’s hand, will only be about 72 MPH when it crosses the plate. A tennis ball can slow down by over 20 MPH from the strike of the racket to the bounce.


New technology was added to the Ball Coach, specifically designed to track a ball in flight, automatically finding the fastest speed for you. Simply hold the blue button down through the entire flight, or by putting it into constant-on / auto-trigger mode. It will also find a ball in the presence of other objects, like a swinging bat or racket. This feature allows you to use the Ball Coach radar to measure the Exit Velocity as it leaves the bat. This is the only direct measure of the power of a hit. With up to 120 feet of range on a baseball, the Ball Coach radar is a great training and coaching tool for all types of ball sports. This is ample range for use behind the backstop on most high school fields, but it is not intended for use as a long-range scouting radar gun for sitting back in the stands.


The Classic Radar operates with a manual triggering only to make an instantaneous measurement. You need to time the trigger for when you want to make the measurement. The repeating mode will make a new measurement every ¾ of a second, which is great for objects in motion for several seconds or longer, like cars/vehicles and runners. Repeating mode does not work for a pitch because any baseball pitch over 60 MPH will only be in the air for less than ¾ of a second. Using the snapshot mode, tapping the red button like a spacebar on a computer, at the point where you want to make the measurement can be challenging. If the object is slowing down rapidly, like a ball in flight, getting the right trigger timing to always capture the fastest speed of the ball is difficult.

It will ship new with a 2-year warranty.


All Pocket Radar products are built to be very rugged. With proper care, they will last a very long time.

For more details about the warranty, please use this link: https://www.pocketradar.com/pages/returns-exchanges

The range of any radar depends on the size of the object being measured and how well it reflects radio waves. For an object the size of a baseball, the range is 120 feet away, unobstructed. For an object the size of a volleyball, the range is 200 feet away.


*Note: This is ample range for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long range baseball scouting from back in the stands.  Please view our scouting instructions PDF for more details.

Most handheld radar units are called radar guns because they are held like a large gun. They contain a radar transmitter that uses a large antenna called a horn. It is usually cone shaped and actually looks like a megaphone. It is long and the radar unit or gun has to be big to fit the horn antenna inside.


All of the Pocket Radar® models use a much smaller, flat antenna array to create the same type of focused beam shape that the horn antenna creates. Because of this, and many other proprietary inventions, Pocket Radar products provide the key advantage of a much smaller size.


Pocket Radar products also use less power than the larger radar guns. Pocket Radar technology is designed to give you a very useful range for an affordable price in a very small size. It has shorter range than a few of the most expensive guns, but much longer range than the less expensive larger guns. The Pocket Radar Smart Coach™ model can report the release speed of a baseball from up to 120 feet away. This is range is sufficient for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long-range baseball scouting from back in the stands.


The Pocket Radar products will give you the same or better accuracy than the larger more expensive radar guns. However, they do not have quite as much range as the most expensive radar guns. The Smart Coach Radar is intended for coaching and training in sports. If you absolutely need to capture the speed of a baseball right off the pitcher’s hand from a very long distance away or sitting back in the stands then maybe you need a much more expensive radar gun. For the vast majority of applications, the Pocket Radar products offer a very portable and economical solution that is much more convenient and very easy to use.

The Pocket Radar® products have a beam width of about 20 degrees.  The beam is shaped like a beam of a flashlight.  The beam will spread out  bit and allows you to see things best in the center of where you point the radar lens (the raised plastic square on the back of a Pocket Radar unit).

For beam width, at different distances, please refer to these diagrams:  

https://www.pocketradar.com/pages/handheld-radar-beam-width

A pitcher will have more consistent higher velocity readings throwing from a raised surface or pitching mound than on flat ground.    Here are a few of the factors to consider:


•         Gravity - there is a difference in speed when the ball is traveling downhill from a good pitching mound vs flat ground


•         Shoes – being able to plant your front foot solidly with cleats allows a lot of forward momentum to transfer into higher speeds


•         Adrenaline – don’t underestimate the power of a crowd, it can provide a performance enhancement


Supportive Articles describing things that can affect pitch velocity:


https://treadathletics.com/velocity-fluctuation-pt1/ -- #6 addresses the issues of coming off a mound and shoes


https://treadathletics.com/velocity-fluctuation-pt2/ --#8 addresses adrenaline

The Pocket Radar® products are all based on newer technology than the traditional large radar guns. They are very stable and holds the factory calibration. It does NOT require further calibration.


You can verify the calibration using a special Pocket Radar Calibrated Tuning Fork.  This Tuning Fork is provided with the professional traffic engineering model, the Traffic Advisor™. If you would like to purchase a Calibrated Tuning Fork for use with another model of Pocket Radar


https://www.pocketradar.com/products/calibrated-tuning-fork-for-accuracy-verification

All radar guns operate on reflected radio waves. The beam will travel through objects that will allow radio waves to pass through like a glass windshield or a metal backstop fence with large openings in, but the range may go down slightly as a small amount of the signal is reflected off the metal fence and does not go through. The radio waves from a Pocket Radar® product will not pass-through solid metal objects or conductive walls. It will easily pass through a chain link fence that has openings in the mesh that are similar in size or larger than the radar lens on the back of the Pocket Radar.

The Ball Coach Radar has a lot of technology specifically designed to pick up the speed of the ball as it leaves the bat. This gives you the only direct measure of the power of a hit. This is often referred to as Exit Velocity or sometimes referred to as Ball Exit Speed. The Ball Coach Radar can measure the Exit Velocity in batting practice, from off a tee, from soft-toss, or with live pitching. If you are using it with live pitching from behind the batter you will get the speed of the incoming pitch and the Exit Velocity off the bat as long as it is a well hit ball with the Exit Speed faster than the incoming pitch.

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.  


 

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.


You can find out more sources of interference at this link:

Radar Gun Fun Part 2

Here is an example video that shows how interference can be read by all radar equipment: Interference example video

We are happy to work with educational organizations on a Purchase Order basis and invoicing with N30 day terms.    Create your quotation by starting an order and making a different selection at the end when it requests payment information.


·         Begin at the Pocket Radar store https://www.pocketradar.com/collections/frontpage


·         ADD TO CART the items you would like to purchase


·         PROCEED TO CHECKOUT


·         Complete the CONTACT INFORMATION (email and shipping address)


·         CONTINUE TO SHIPPING METHOD – select the option best for your delivery needs


·         CONTINUE TO PAYMENT METHOD - select "Purchase Order"


·         Verify the BILLING ADDRESS is the same as the shipping or provide a different address


·         Once you have completed this, you will receive an email for use as a quotation. 


·         Once the PO is issued you can choose your method to send us a copy of the PO:


o   Email a copy to info@pocketradar.com


o   Fax a copy to 888-381-2672 or 707-775-6040


o   Mail a copy to our address Pocket Radar, Inc, 3535 Industrial Drive, Suite A4, Santa Rosa, CA 95403 


When the official PO is received, we will ship out your order and mail a hard copy of the invoice to the address on your PO.

Minimum speed of 25 MPH to a maximum of 130 MPH. 

Operating Temperature Range: -22° F to 140° F (-30° C to 60° C)


Storage Temperature Range: -40° F to 185° F (-40° C to 85° C)

Yes, this link will provide you with all the details: Trade Up Program

The Ball Coach Radar does not have an interface that would permit the transfer of data to another device.   To view the previous measurements, scroll through them by tapping the black “RECALL” button. 


If you are interested in extracting data from a Pocket Radar™ device, please see the capabilities of the Smart Coach Radar and App System.

This can only be done by working with our team, please contact us at 888-381-2672 and our customer service team will assist.  

The repair cost for a Ball Coach Radar that is out of warranty is $75.00 USD + shipping to the California office.  Please contact our team by emailing us  info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.  

3 seconds.  To see a measurement speed after it is no longer on the screen, you can quickly tap the black RECALL button to step back through the previously captured readings. 

The Ball Coach Radar operates on the K-Band. The frequency is in the ISM band nominally somewhere between between 24.075 GHz to 24.175 GHz.

The minimum range of the Smart Coach Radar is 120 feet and the Pro Radar System is 200 feet (measured with a baseball).   This can have an impact in some set-ups.


The radar beam on the Pro Radar System is much narrower than the Smart Coach Radar, this can assist with lane bleed-over in training facilities.  However, it does make the aiming more critical. 


A full list of features for both radars can be found at this link:  View the Product Comparison Table

In the Pro Radar System manual | What’s Included section | you will see a listing and images of what is included. The parts are:


·         Pro Radar Module


·         Smart Display


·         Two 6 foot (2 meter) USB cables, Type A to Micro-USB


·         One 2 amp AC power supply (USB charger)


·         Two carabiners (for hanging the Smart Display)

1. Insert the small end of one of the 6 ft (2 meter) Type A to Micro B cables into the Smart Display and the other end into the 2 amp AC power supply (USB charger). Then plug the 2 amp AC power supply into any power outlet.


2. Insert the small end of the other 6 ft (2 meter) Type A to Micro B cable into the Pro Radar Module and the other end into the Smart Display (pass USB cable under the plastic Strain Relief strap).


Press the Power (red) button on the Smart Display, and you’re ready to start capturing speeds.

When positioning the Pro Radar Module, make sure it is set up and aimed with the arrow pointed directly in line with the release point of the ball. This can either be set up from behind or in front of the path of where the ball will be thrown.   More details can be found in the Pro Radar System manual | Aiming section.  

The Pro Radar System box was designed to provide transportation for the system and storage, when it is not in use. If storing for a long period of time remove any batteries to prevent corrosion.

The typical battery life is 14 hours with 4 Alkaline C-size batteries (which are not included with the unit). If you need more battery life than this, you can purchase rechargeable USB power packs.   More details can be found in the Pro Radar System manual | Power Options section.

No, the Memory Recall list will be cleared automatically as soon as the Smart Display is turned off or any advanced settings are modified.   More details can be found in the Pro Radar System manual | Standard Menu | Recall Memory section.

Yes, this can be accomplished by using the Auto-On Setting. After enabling this feature, multiple units can be powered on simultaneously by plugging them all into a switched or power outlet controlled by a breaker. When connected to power, the Pro Radar System will automatically power on. When you switch the power off at the end of the day, the units would be powered off.   For specific details on how to use this feature, refer to the Pro Radar System manual | Advanced Menu | Auto On section.

The Pocket Radar® technology has been independently tested and certified to be accurate to +/- 1 MPH (+/- 2 KPH). Testing was performed by the police radar test lab sanctioned by National Highway Traffic Safety Administration (NHTSA) and the International Association of Chiefs of Police (IACP), which certifies all of the radar guns in the US and Canada for police use.

All radar guns only measure the relative speed of an object in the direction directly towards or away from the radar antenna. If you point a Pocket Radar (or any radar unit) at an object moving sideways instead of directly towards you or away from you, it will read a very slow speed – not the accurate speed. This is because an object moving at right angles to any radar only moves at a very slow relative speed towards or away from that radar.

In order to make the most accurate speed measurement, you need to point the Pocket Radar antenna at a moving object and be as close to in-line with the direction of motion of that object. Obviously, you need to stay safe when you use the product, NEVER put yourself or anyone else in a position to possibly be hit by a moving object.

Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

The rugged water-resistant casing is built from the same high-impact plastic as football helmets.   While the entire system is designed to be water resistant, it is not waterproof.   We do not recommend you leave this out in the rain. This could void your warranty.   More details can be found in the Pro Radar System manual | Warranty Information section. 

It will ship new with a 2-year warranty.


Note:  The rugged water-resistant casing is built from the same high-impact plastic as football helmets.   While the entire system is designed to be water resistant, it is not waterproof.   We do not recommend you leave this out in the rain. This could void your warranty.   More details can be found in the Pro Radar System manual | Warranty Information section.

Operating Temperature Range: -22° F to 140° F (-30° C to 60° C)


Storage Temperature Range: -40° F to 185° F (-40° C to 85° C)


More details about the product can be found in the Pro Radar System manual | Specifications section.  

The Radar Module has a standard tripod mount on the bottom enabling use with any camera tripod (we offer a deluxe tripod available in our store as an accessory).


The Smart Display can be hung on a metal fence using carabiner hooks (which are included with the standard shipment) or standing on the ground using the 3 position handle as a kickstand.


More details, including illustrations, can be found in the Pro Radar System manual | Mounting Options section. 

We recommend you be a minimum of 15 to 20 feet from the ball to ensure good measurements. The maximum range varies. Under good measurement conditions, you can measure a baseball up to 200 feet and larger objects up to 300 feet.

There are 10 sensitivity settings available in the advanced features menu. Here is a description of the different operating modes for each sensitivity setting:


•         Setting 10 – This is the default setting. It is a general-purpose mode and is the most sensitive.


•         Settings 9 to 6 – These settings are best for measuring a ball that travels at least 30 feet or more. In this mode, setting 9 is the most sensitive and setting 6 is the least sensitive.


•         Settings 5 to 4 – These settings are a special mode to be used with dimpled practice balls or for measuring Ball Exit Speed / Exit Velocity off the bat on a ball that travels at least 30 feet or more. In this mode, setting 5 is the most sensitive and setting 4 is the least sensitive.


Settings 3 to 1 – These settings are best for measuring close up when hitting into a net where the ball is in flight and travels 10 to 30 feet. In this mode, setting 3 is the most sensitive and setting 1 is the least sensitive. Use setting 1 for very close work on large objects like a volleyball or soccer ball.

No, the only radar we have equipped with Bluetooth® is the Smart Coach Radar.

Is it connected properly? See details in the Pro Radar System manual | Getting Started section.  


Is it aimed properly? See details in the Pro Radar System manual | Aiming section.


Are you throwing over 25 MPH?


If you have verified all of these items, you should contact the Pocket Radar support for assistance. support@pocketradar.com or call us at 888-381-2672.

No, if aimed properly, the narrow beam width of the Pro Radar System will only pick up the activity of your lane.


For beam width, at different distances, please refer to these diagrams:  https://www.pocketradar.com/pages/prs-beam-width

Most handheld radar units are called radar guns because they are held like a large gun. They contain a radar transmitter that uses a large antenna called a horn. It is usually cone shaped and actually looks like a megaphone. It is long and the radar unit or gun has to be big to fit the horn antenna inside.


All of the Pocket Radar® models use a much smaller, flat antenna array to create the same type of focused beam shape that the horn antenna creates. Because of this, and many other proprietary inventions, Pocket Radar products provide the key advantage of a much smaller size.


Pocket Radar products also use less power than the larger radar guns. Pocket Radar technology is designed to give you a very useful range for an affordable price in a very small size. It has shorter range than a few of the most expensive guns, but much longer range than the less expensive larger guns. The Pocket Radar Smart Coach™ model can report the release speed of a baseball from up to 120 feet away. This is range is sufficient for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long-range baseball scouting from back in the stands.


The Pocket Radar products will give you the same or better accuracy than the larger more expensive radar guns. However, they do not have quite as much range as the most expensive radar guns. The Smart Coach Radar is intended for coaching and training in sports. If you absolutely need to capture the speed of a baseball right off the pitcher’s hand from a very long distance away or sitting back in the stands then maybe you need a much more expensive radar gun. For the vast majority of applications, the Pocket Radar products offer a very portable and economical solution that is much more convenient and very easy to use.

The Pocket Radar® products are all based on newer technology than the traditional large radar guns. They are very stable and holds the factory calibration. It does NOT require further calibration.


You can verify the calibration using a special Pocket Radar Calibrated Tuning Fork. This Tuning Fork is provided with the professional traffic engineering model, the Traffic Advisor™. If you would like to purchase a Calibrated Tuning Fork for use with another model of Pocket Radar


https://www.pocketradar.com/products/calibrated-tuning-fork-for-accuracy-verification

All radar guns operate on reflected radio waves. The beam will travel through objects that will allow radio waves to pass through like a glass windshield or a metal backstop fence with large openings in, but the range may go down slightly as a small amount of the signal is reflected off the metal fence and does not go through. The radio waves from a Pocket Radar® product will not pass-through solid metal objects or conductive walls. It will easily pass through a chain link fence that has openings in the mesh that are similar in size or larger than the radar lens on the back of the Pocket Radar.

The Pro Radar System has a lot of technology specifically designed to pick up the speed of the ball as it leaves the bat. This gives you the only direct measure of the power of a hit. This is often referred to as Exit Velocity or sometimes referred to as Ball Exit Speed. The system can measure the Exit Velocity in batting practice, from off a tee, from soft-toss, or with live pitching. If you are using it with live pitching from behind the batter you will get the speed of the incoming pitch and the Exit Velocity off the bat as long as it is a well hit ball with the Exit Speed faster than the incoming pitch.

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.

 

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.


You can find out more sources of interference at this link:  Radar Gun Fun Part 2


Here is an example video that shows how interference can be read by all radar equipment: Interference example video

The Pro Radar System does not have an interface that would permit the transfer of data to another device.   To view the previous measurements, scroll through them by tapping the black “RECALL” button.  

If you are interested in extracting data from a Pocket Radar® device, please see the capabilities of the Smart Coach Radar and App System.  


We are happy to work with educational organizations on a Purchase Order basis and invoicing with N30 day terms.    Create your quotation by starting an order and making a different selection at the end when it requests payment information.


Begin at the Pocket Radar store https://www.pocketradar.com/collections/frontpage 


ADD TO CART the items you would like to purchase


PROCEED TO CHECKOUT


Complete the CONTACT INFORMATION (email and shipping address)


CONTINUE TO SHIPPING METHOD – select the option best for your delivery needs


CONTINUE TO PAYMENT METHOD - select "Purchase Order"


Verify the BILLING ADDRESS is the same as the shipping or provide a different address


Once you have completed this, you will receive an email for use as a quotation. 


Once the PO is issued you can choose your method to send us a copy of the PO:


o Email a copy to info@pocketradar.com


o Fax a copy to 888-381-2672 or 707-775-6040


o Mail a copy to our address Pocket Radar, Inc, 3535 Industrial Drive, Suite A4, Santa Rosa, CA 95403 


When the official PO is received, we will ship out your order and mail a hard copy of the invoice to the address on your PO.

A pitcher will have more consistent higher velocity readings throwing from a raised surface or pitching mound than on flat ground.  Here are a few of the factors to consider:


•         Gravity - there is a difference in speed when the ball is traveling downhill from a good pitching mound vs flat ground


•         Shoes – being able to plant your front foot solidly with cleats allows a lot of forward momentum to transfer into higher speeds


•         Adrenaline – don’t underestimate the power of a crowd, it can provide a performance enhancement


Supportive Articles describing things that can affect pitch velocity:


https://treadathletics.com/velocity-fluctuation-pt1/ -- #6 addresses the issues of coming off a mound and shoes


https://treadathletics.com/velocity-fluctuation-pt2/  --#8 addresses adrenaline

Minimum speed of 25 MPH to a maximum of 130 MPH. More details can be found in the Pro Radar System manual | Specification section.

This can only be done by working with our team, please contact us at 888-381-2672 and our customer service team will assist.  

The repair cost for the Pro Radar System that is out of warranty is $300 USD + shipping to the California office.  Please contact our team by emailing us  info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.  

3 seconds.  To see a measurement speed after it is no longer on the screen, you can quickly tap the black RECALL button to step back through the previously captured readings. 

The Pro Radar System operates on the K-Band. The frequency is in the ISM band nominally somewhere between between 24.075 GHz to 24.175 GHz.

The professional grade Traffic Advisor™ is the state of the art in advanced handheld radar technology. It is the world’s smallest certified accurate speed radar. Designed for traffic professionals, engineers and many more applications, it has been independently tested and certified by the police radar test lab to be accurate to within +/- 1 mph (+/- 2 kph). Instrument grade quality and design in the palm of your hand, the Traffic Advisor™ has a ½ mile range on a car and measures from 7 mph to 325 mph (11-523 KPH). Includes calibrated tuning fork, certificate of accuracy for the tuning fork, test lab certificate of accuracy, factory certificate of accuracy, soft-shell belt holster case, 2 AAA alkaline batteries, manual and 2-year warranty.


The Classic Radar is a general-purpose speed radar gun that can be used for many uses radio-controlled hobbies, motorsports, neighborhood safety, industrial safety, scientific research and much more. You decide what to measure and when, using one of two modes – snapshot or repeating – to accurately monitor the speeds of vehicles, radio-controlled planes/cars, runners and any other moving object from 7-375 MPH (11-600 KPH).  Includes a hardshell case, wrist strap, 2 AAA alkaline batteries, and an illustrated Quick Start Guide.

Product Comparison Sheet: https://www.pocketradar.com/pages/product-comparison-traffic-radars

The Pocket Radar® technology has been independently tested and certified to be accurate to +/- 1 MPH (+/- 2 KPH). Testing was performed by the police radar test lab sanctioned by National Highway Traffic Safety Administration (NHTSA) and the International Association of Chiefs of Police (IACP), which certifies all of the radar guns in the US and Canada for police use.


All radar guns only measure the relative speed of an object in the direction directly towards or away from the radar antenna. If you point a Pocket Radar (or any radar unit) at an object moving sideways instead of directly towards you or away from you, it will read a very slow speed – not the accurate speed. This is because an object moving at right angles to any radar only moves at a very slow relative speed towards or away from that radar.


In order to make the most accurate speed measurement, you need to point the Pocket Radar antenna at a moving object and be as close to in-line with the direction of motion of that object. Obviously, you need to stay safe when you use the product, NEVER put yourself or anyone else in a position to possibly be hit by a moving object.


Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

The Traffic Advisor Radar can measure the speed of an averaged sized car from about one-half of a mile away. Some larger cars have more flat surfaces and will remain visible to the radar even further away. Cars with a smaller profile and will have less range. A large truck with a flat metal front will reflect a strong signal and remain visible even more than one-half of a mile away. You may not get a reading if you are too close to a very large moving object.

The National Highway Traffic Safety Administration (NHTSA), along with the International Association of Chiefs of Police (IACP) have developed specific functionality and testing protocols and performance recommendations for speed measuring devices used for judicial law enforcement. Police Radar units that have all of the required functionality and have been tested to meet specific performance standards are included on the NHTSA / IACP Conforming Product List (CPL). CPL approval is intended to ensure that a police radar model meets basic standards set by the NHTSA and IACP. Some, not all, jurisdictions and/or agencies require police radar to be CPL approved for use by law enforcement agencies.


There are many applications like traffic engineering and traffic calming programs that need a certified accurate radar gun but do not require CPL approval for law enforcement use. The Pocket Radar Traffic Advisor™ model has been independently tested and certified for accuracy by the exact same test lab that does all of the testing for the CPL list. It does not have all of the functionality recommended by the NHTSA for law enforcement use so it is not on the CPL. However, it is certified by the IACP sanctioned test lab to be just as accurate as any other police radar. It can be used for traffic studies and traffic engineering applications. If you have a law enforcement application for Pocket Radar, please let us know and we can look into how to help solve your need. 


We have been working with a partner company who offers a version of a radar similar to Pocket Radar products. The Pulse Mini meets the law enforcement requirements. Use this link for more information: https://ptpcorporate.com/pulse-mini-product/

The Pocket Radar® products are all based on newer technology than the traditional large radar guns. They are very stable and holds the factory calibration. It does NOT require further calibration.


You can verify the calibration using a special Pocket Radar Calibrated Tuning Fork.  This Tuning Fork is provided with the professional traffic engineering model, the Traffic Advisor™. If you would like to purchase a Calibrated Tuning Fork for use with another model of Pocket Radar


https://www.pocketradar.com/products/calibrated-tuning-fork-for-accuracy-verification

The Pocket Radar® products have a beam width of about 20 degrees.  The beam is shaped like a beam of a flashlight.  The beam will spread out a bit and allows you to see things best in the center of where you point the radar lens (the raised plastic square on the back of a Pocket Radar unit).

For beam width, at different distances, please refer to these diagrams:  

https://www.pocketradar.com/pages/handheld-radar-beam-width 

The Traffic Advisor Radar will measure the speed of the object that returns the largest radar reflection.

Most handheld radar units are called radar guns because they are held like a large gun. They contain a radar transmitter that uses a large antenna called a horn. It is usually cone shaped and actually looks like a megaphone. It is long and the radar unit or gun has to be big to fit the horn antenna inside.


All of the Pocket Radar® models use a much smaller, flat antenna array to create the same type of focused beam shape that the horn antenna creates. Because of this, and many other proprietary inventions, Pocket Radar products provide the key advantage of a much smaller size.


Pocket Radar products also use less power than the larger radar guns. Pocket Radar technology is designed to give you a very useful range for an affordable price in a very small size. It has shorter range than a few of the most expensive guns, but much longer range than the less expensive larger guns. The Pocket Radar Smart Coach™ model can report the release speed of a baseball from up to 120 feet away. This is range is sufficient for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long-range baseball scouting from back in the stands.


The Pocket Radar products will give you the same or better accuracy than the larger more expensive radar guns. However, they do not have quite as much range as the most expensive radar guns. The Smart Coach Radar is intended for coaching and training in sports. If you absolutely need to capture the speed of a baseball right off the pitcher’s hand from a very long distance away or sitting back in the stands then maybe you need a much more expensive radar gun. For the vast majority of applications, the Pocket Radar products offer a very portable and economical solution that is much more convenient and very easy to use.

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.

You can find out more sources of interference at this link:

Radar Gun Fun Part 2

Here is an example video that shows how interference can be read by all radar equipment: Interference example video

The Traffic Advisor Radar does not have an interface that would permit the transfer of data to another device.   To view the previous measurements, scroll through them by tapping the black “RECALL” button.  If you are interested in extracting data from a Pocket Radar® traffic device, please submit an email to info@pocketradar.com and we will share the enhancement request with the planning team. 

It will ship new with a 2-year warranty.


All Pocket Radar products are built to be very rugged. With proper care, they will last a very long time.

For more details about the warranty, please use this link: https://www.pocketradar.com/pages/returns-exchanges

Operating Temperature Range: -22° F to 140° F (-30° C to 60° C)


Storage Temperature Range: -40° F to 185° F (-40° C to 85° C)


While this isn’t the correct product for ball sports, this is a good selection for traffic safety monitoring on the school premises.  



We are happy to work with organizations on a Purchase Order basis and invoicing with N30 day terms.    Create your quotation by starting an order and making a different selection at the end when it requests payment information.


Begin at the Pocket Radar store https://www.pocketradar.com/collections/frontpage


ADD TO CART the items you would like to purchase


PROCEED TO CHECKOUT


Complete the CONTACT INFORMATION (email and shipping address)


CONTINUE TO SHIPPING METHOD – select the option best for your delivery needs


CONTINUE TO PAYMENT METHOD - select "Purchase Order"


Verify the BILLING ADDRESS is the same as the shipping or provide a different address


Once you have completed this, you will receive an email for use as a quotation. 


Once the PO is issued you can choose your method to send us a copy of the PO:


o Email a copy to info@pocketradar.com


o Fax a copy to 888-381-2672 or 707-775-6040


o Mail a copy to our address Pocket Radar, Inc, 3535 Industrial Drive, Suite A4, Santa Rosa, CA 95403 


When the official PO is received, we will ship out your order and mail a hard copy of the invoice to the address on your PO.

This can only be done by working with our team, please contact us at 888-381-2672 and our customer service team will assist.  

The repair cost for a Traffic Advisor radar that is out of warranty is $100 USD + shipping to the California office.  Please contact our team by emailing us  info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.

3 seconds.  To see a measurement speed after it is no longer on the screen, you can quickly tap the black RECALL button to step back through the previously captured readings. 

The Traffic Advisor Radar operates on the K-Band. The frequency is in the ISM band nominally somewhere between between 24.075 GHz to 24.175 GHz.

The Classic Radar is a general-purpose speed radar gun that can be used for many uses radio-controlled hobbies, motorsports, neighborhood safety, industrial safety, scientific research and much more. You decide what to measure and when, using one of two modes – snapshot or repeating – to accurately monitor the speeds of vehicles, radio-controlled planes/cars, runners and any other moving object from 7-375 MPH (11-600 KPH).  Includes a hardshell case, wrist strap, 2 AAA alkaline batteries, and an illustrated Quick Start Guide.


The professional grade Traffic Advisor Radar is the state of the art in advanced handheld radar technology. Designed for traffic professionals, engineers and many more applications, it has been independently tested and certified by the police radar test lab to be accurate to within +/- 1 mph (+/- 2 kph). Instrument grade quality and design in the palm of your hand, the Traffic Advisor Radar has a ½ mile range on a car and measures from 7 mph to 325 mph (11-523 KPH). Includes calibrated tuning fork, tuning fork certificate of accuracy, test lab certificate of accuracy, factory certificate of accuracy, soft-shell belt holster case, 2 AAA alkaline batteries, manual and 2-year warranty.

Product Comparison Sheet: https://www.pocketradar.com/pages/product-comparison-traffic-radars

Measuring the speed of a ball in flight is a unique challenge because it will slow down significantly due to air resistance. To get the fastest speed of the ball right at the start of the flight, you need to make the measurement happen at the right time. For example: A baseball pitch that is 80 MPH at release from the pitcher’s hand, will only be about 72 MPH when it crosses the plate. A tennis ball can slow down by over 20 MPH from the strike of the racket to the bounce.


New technology was added to the Ball Coach Radar, specifically designed to track a ball in flight, automatically finding the fastest speed for you. Simply hold the blue button down through the entire flight, or by putting it into constant-on / auto-trigger mode. It will also find a ball in the presence of other objects, like a swinging bat or racket. This feature allows you to use the Ball Coach Radar to measure the Exit Velocity as it leaves the bat. This is the only direct measure of the power of a hit. With up to 120 feet of range on a baseball, the Ball Coach radar is a great training and coaching tool for all types of ball sports. This is ample range for use behind the backstop on most high school fields, but it is not intended for use as a long range scouting radar gun for sitting back in the stands.


The Classic Radar operates with a manual triggering only to make an instantaneous measurement. You need to time the trigger for when you want to make the measurement. The repeating mode will make a new measurement every ¾ of a second, which is great for objects in motion for several seconds or longer, like cars/vehicles and runners. Repeating mode does not work for a pitch because any baseball pitch over 60 MPH will only be in the air for less than ¾ of a second. Using the snapshot mode, tapping the red button like a spacebar on a computer, at the point where you want to make the measurement can be challenging. If the object is slowing down rapidly, like a ball in flight, getting the right trigger timing to always capture the fastest speed of the ball is difficult.

The Pocket Radar® technology has been independently tested and certified to be accurate to +/- 1 MPH (+/- 2 KPH). Testing was performed by the police radar test lab sanctioned by National Highway Traffic Safety Administration (NHTSA) and the International Association of Chiefs of Police (IACP), which certifies all of the radar guns in the US and Canada for police use.


All radar guns only measure the relative speed of an object in the direction directly towards or away from the radar antenna. If you point a Pocket Radar (or any radar unit) at an object moving sideways instead of directly towards you or away from you, it will read a very slow speed – not the accurate speed. This is because an object moving at right angles to any radar only moves at a very slow relative speed towards or away from that radar.


In order to make the most accurate speed measurement, you need to point the Pocket Radar antenna at a moving object and be as close to in-line with the direction of motion of that object. Obviously, you need to stay safe when you use the product, NEVER put yourself or anyone else in a position to possibly be hit by a moving object.


Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

The National Highway Traffic Safety Administration (NHTSA), along with the International Association of Chiefs of Police (IACP) have developed specific functionality and testing protocols and performance recommendations for speed measuring devices used for judicial law enforcement. Police Radar units that have all of the required functionality and have been tested to meet specific performance standards are included on the NHTSA / IACP Conforming Product List (CPL). CPL approval is intended to ensure that a police radar model meets basic standards set by the NHTSA and IACP. Some, not all, jurisdictions and/or agencies require police radar to be CPL approved for use by law enforcement agencies.


There are many applications like traffic engineering and traffic calming programs that need a certified accurate radar gun but do not require CPL approval for law enforcement use. The Classic Radar model has been independently tested and certified for accuracy by the exact same test lab that does all of the testing for the CPL list. It does not have all of the functionality recommended by the NHTSA for law enforcement use so it is not on the CPL. However, it is certified by the IACP sanctioned test lab to be just as accurate as any other police radar. It can be used for traffic studies and traffic engineering applications. If you have a law enforcement application for Pocket Radar, please let us know and we can look into how to help solve your need.


We have been working with a partner company who offers a version of a radar similar to Pocket Radar products. The Pulse Mini meets the law enforcement requirements. Use this link for more information: https://ptpcorporate.com/pulse-mini-product/

The Pocket Radar® products have a beam width of about 20 degrees.  The beam is shaped like a beam of a flashlight.  The beam will spread out a bit and allows you to see things best in the center of where you point the radar lens (the raised plastic square on the back of a Pocket Radar unit).

For beam width, at different distances, please refer to these diagrams:  

https://www.pocketradar.com/pages/handheld-radar-beam-width

The Classic Radar will measure the speed of the object that returns the largest radar reflection.

Most handheld radar units are called radar guns because they are held like a large gun. They contain a radar transmitter that uses a large antenna called a horn. It is usually cone shaped and actually looks like a megaphone. It is long and the radar unit or gun has to be big to fit the horn antenna inside.


All of the Pocket Radar® models use a much smaller, flat antenna array to create the same type of focused beam shape that the horn antenna creates. Because of this, and many other proprietary inventions, Pocket Radar products provide the key advantage of a much smaller size.


Pocket Radar products also use less power than the larger radar guns. Pocket Radar technology is designed to give you a very useful range for an affordable price in a very small size. It has shorter range than a few of the most expensive guns, but much longer range than the less expensive larger guns. The Pocket Radar Smart Coach™ model can report the release speed of a baseball from up to 120 feet away. This is range is sufficient for training and coaching applications or measuring the speed from right behind the backstop on most high school fields. It is not intended for long-range baseball scouting from back in the stands.


The Pocket Radar products will give you the same or better accuracy than the larger more expensive radar guns. However, they do not have quite as much range as the most expensive radar guns. The Smart Coach Radar is intended for coaching and training in sports. If you absolutely need to capture the speed of a baseball right off the pitcher’s hand from a very long distance away or sitting back in the stands then maybe you need a much more expensive radar gun. For the vast majority of applications, the Pocket Radar products offer a very portable and economical solution that is much more convenient and very easy to use.

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.

You can find out more sources of interference at this link: Radar Gun Fun Part 2


Here is an example video that shows how interference can be read by all radar equipment: Interference example video

The Classic Radar does not have an interface that would permit the transfer of data to another device.   To view the previous measurements, scroll through them by tapping the black “RECALL” button.  If you are interested in extracting data from a Pocket Radar™ traffic device, please submit an email to info@pocketradar.com and we will share the enhancement request with the planning team. 

It will ship new with a 1-year warranty.


All Pocket Radar products are built to be very rugged. With proper care, they will last a very long time.

For more details about the warranty, please use this link: https://www.pocketradar.com/pages/returns-exchanges

Operating Temperature Range: -22° F to 140° F (-30° C to 60° C)


Storage Temperature Range: -40° F to 185° F (-40° C to 85° C)

Yes, this link will provide you with all the details: Trade Up Program

While this isn’t the correct product for ball sports, this is a good selection for traffic safety monitoring on the school premises.  



We are happy to work with educational organizations on a Purchase Order basis and invoicing with N30 day terms.    Create your quotation by starting an order and making a different selection at the end when it requests payment information.


Begin at the Pocket Radar store

https://www.pocketradar.com/collections/frontpage 


ADD TO CART the items you would like to purchase


PROCEED TO CHECKOUT


Complete the CONTACT INFORMATION (email and shipping address)


CONTINUE TO SHIPPING METHOD – select the option best for your delivery needs


CONTINUE TO PAYMENT METHOD - select "Purchase Order"


Verify the BILLING ADDRESS is the same as the shipping or provide a different address


Once you have completed this, you will receive an email for use as a quotation. 


Once the PO is issued you can choose your method to send us a copy of the PO:


o Email a copy to info@pocketradar.com


o Fax a copy to 888-381-2672 or 707-775-6040


o Mail a copy to our address Pocket Radar, Inc, 3535 Industrial Drive, Suite A4, Santa Rosa, CA 95403 


When the official PO is received, we will ship out your order and mail a hard copy of the invoice to the address on your PO.

This can only be done by working with our team, please contact us at 888-381-2672 and our customer service team will assist.

The repair cost for a Classic Radar that is out of warranty is $50 USD + shipping to the California office.  Please contact our team by emailing us  info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.  

3 seconds.  To see a measurement speed after it is no longer on the screen, you can quickly tap the black RECALL button to step back through the previously captured readings. 

The Classic Radar operates on the K-Band. The frequency is in the ISM band nominally somewhere between between 24.075 GHz to 24.175 GHz.

An advanced custom feature when using the app is editing the "Sport" and "Activity" area to include custom tags such as player names, drills and much more.


A feature inside the Operational Settings that allows you to set the speed range to only capture speeds when they are in certain range.


Speed Display screen is 1 of 2 home screen (the other being Video Display). When using the Speed Display Screen you will get a bright red speed readout every time a speed is captured.


Operational Settings allow you to fully utilize all of the Pocket Radar companion app features, including Dual Mode, Speed Preview, Speed Range Editing and more.


Change your speed settings from Miles Per Hour (default) to Kilometers Per Hour. The Smart Coach Radar has a Speed Range from 25 to 130 MPH (40 to 209 KPH).


Export your speed history to a CSV (excel) file to keep track and customize your numbers.


Record video clips in the background while you are still using the Speed Display screen. You are able to use the front and rear camera on your device.


To successfully use the app, you must have a "Sport" and "Activity" selected. As referenced above in the Tagging Roster Option, these are both editable and can be customized to include player names, drills, etc.


A guide to the Sign Up and Connect Smart Coach Radar process.


A guide to reconnecting your Smart Coach Radar when you may have become disconnected.


A guide to editing your Pocket Radar app profile.


An improvement to your History screen was recently implemented. Not only are the Sport and Activity Tags now both displayed, but you are also able to to "Edit" them from directly inside your History.


Upload your app created videos from inside your device gallery or the app History screen to external storage platforms/sites such as Google Drive, Dropbox, etc. A great option to save file space on your device if you are creating many videos.


Once you have created a log in and established an account through the app.   You can connect your radar, by doing the following:

1.  Hold down both buttons on the radar to initiate pairing

2.  Release buttons when you see BLE and 3-digit code

3.  Select continue on the app

On the next screen you will see the "Found Radar Devices" and can select "Connect"  This video (without audio) will walk you through connecting https://youtu.be/-ERiJeRE81Q

The radar will continue to power the Bluetooth mode for 2 hours while it is idle, when you are using batteries for power.  If you are using USB power to either a power bank or AC power, it will stay on idle forever. 

This idle mode is, where it is not actively measuring, pulls very low current compared to standard measurement mode.

Pressing stop on the phone or tablet, stops the radar from securing the speed and transmitting it to your phone or tablet, however it does not stop the Bluetooth activity.   The symbol we are seeing at the top of the radar in your video is the Bluetooth still enacted and waiting for you to reconnect by pressing “start” on the phone or tablet.

RECORDING MODE:  

Continuous takes multiple speed readings until you manually press stop.

Auto Stop takes 1 speed reading and then stops, you will need to select start to take another reading.


SPEED ANNOUNCEMENT:

ON will permit the speed announcement through the phone/tablet speaker.

OFF will stop any speed announcements.


AUTO EDIT MODE:

ON (in continuous mode) the radar speed automatically triggers the capture of an 8 second video (6 seconds before the speed + 2 seconds after the speed)

OFF will cause your video recording to behave as a normal video.  Start will begin the video, speeds will be embedded as detected and you can manually press stop to end the video.


SPEED RANGE:

Allows you to avoid throw backs or separate pitches from hits during practice.  Can also be used to avoid interference readings.  Sliding up the lower limit indicates you will not see readings below the lowest setting.   Sliding the upper limit down indicates you will not see readings above the highest setting.


SPEED PREVIEW:

SHOW allows you to monitor speeds real-time without saving the videos to your History.  This is a feature best utilized for in-game scouting, recruiting or showcasing while waiting to capture only necessary video clips.  Tip: If the Speed Preview icon displays ON, speeds will appear, but videos are not being recorded in your History. You will still need to tap the START button on the Video Screen if you wish to start recording videos into your History.

HIDE eliminates this icon from appear in the video screen.


DUAL MODE:

SHOW allows you to record video and see the speed display screen at the same time.  Intended for self-training, it will utilize the selfie (rear) camera on your phone/tablet.

HIDE will eliminate.


This video (without audio) will walk you through the various settings.  https://youtu.be/LXVEs_3Gc0c

You can also see more in the full 3-minute tutorial video.   https://youtu.be/qusetTHFx24

This is due to the orientation of the phone/tablet.  At this time, we cannot support video with the phone/tablet in a vertical position.  You will need to hold it horizontally or landscape and this error message will go away.  


The app in your phone acts as a remote control and overrides the radar settings.   You have an operational setting selected in the app that is causing this to happen.  

To change this setting, select the Settings Icon in the top center of your device screen > change the RECORDING MODE from Auto Stop to Continuous.    This can cause the batteries in your Smart Coach Radar to drain more quickly.    We recommend you consider using NiMH rechargeable batteries (not included with the unit) or connect to a USB power pack.

NOTE:  The battery indicator is calibrated for 1.5 volt Alkaline batteries.  If using 1.2 volt NiMH rechargeable batteries the battery indicator may initially read slightly lower even though the batteries will run much longer.

The Bluetooth range depends on the antenna inside your particular phone or tablet, and if there is anything between the Smart Coach Radar and the phone/tablet. Nearby metal fences will also cut the range down significantly. We have tested some high-end phone/tables to have a range of up to 100 feet away.   Some of the lower priced models will only have a range of 15 to 20 feet from the radar.  

Your range will vary depending on the phone/tablet and environment. 

If you are within the Bluetooth range of your device (phone/tablet) and you continue to have issues.

We have found it helps to shut down all apps and power your phone down and back on. If this does not resolve the issue, please send an email to info@pocketradar.com or call the team at 888-381-2672.

Yes, the data can be exported as a .csv format file and opened with a spreadsheet program like Microsoft Excel. The export file will contain the following pieces of information: Date, Time, Activity, Sport, Recorded Speed, Units, Video Associated (it won’t display the video, it will simply say “Y” if a video was recorded or “N” if it was not.) NOTE: You can edit the Activity and Sport tags to anything you want to display.

 You can locate the export feature by selecting the MENU in the top right corner of the app > then select HISTORY > then select the EXPORT ICON (it is located next to the trash can in the top right corner of the screen).

 Once you have the data in a spreadsheet program like Excel you will be able to organize the data provided to further analyze the player information. You can add features in the spreadsheet to calculate things like the number of pitches, hits, minimum speed, maximum speed, average and so much more.

Watch this Tutorial Video for helpful tips: https://www.youtube.com/watch?v=v6P1PvsIPjM

This can be done through the gallery of your phone/tablet just like you would share or export any other video.  This permits you to share multiple videos at a time.

From the history of the app, select the video to play, on the right side of the screen, you will see the share icon, permitting you to share one video at a time. 

The recorded videos are at 30 frames per second (FPS).

The Pocket Radar app does a large amount of calculation to add in the black speed display box that you see in the videos. The built-in camera app does not have to do this extra “work” which results in videos that may look “smoother,” have more resolution, or have a higher frame rate. Generally, more powerful, higher end phones and tablets will produce better videos due to their increased processing power. We will continue to improve the quality of the videos in our future app releases.

Yes. Use the SCREEN MIRROR or CAST functions within your IOS or Android device to display your video or speed readings via Apple TV or Chromecast.

The most popular element of the history is to be able to see the speed measurements  taken during your session.  It will display the speed measurement, display a video icon if one was taken and resides on the device you are using to view the history.  It will also display the two tags associated with the video.

In addition, you can download a complete file of the history in CSV format to be opened in software like Excel.   You can see this information in this video (without audio)  https://youtu.be/v6P1PvsIPjM

Yes, each tagging entry will be attached to the speed reading as it is recorded in the history.  And if you make a video, this information will be part of the file name of the video (it won't be seen in the video, but the name of the file will have this information).  This video (without audio) will show you how to customize your tags before taking any readings.  https://youtu.be/pYUYMklaL-E

If you missed making a change and need to edit the tags in the history, this can be done too.  This video (without audio) will demonstrate this capability.    https://youtu.be/hs7hiaPeFfE

Coaches will use this feature to build their roster.

At this time, you are only able to export the entire history, which will give you all speed measurements.   

The voice you get is controlled by a lower level setting in your phone.   This is the path for the default voice that was set when we shipped your Smart Coach Radar for the IOS device (before starting, make sure to check that your Pocket Radar App is updated to the latest version):

Settings > General > Accessibility > Speech > Voices > English > Select Samantha as Voice

No, it does not charge the batteries.   The USB port on the Smart Coach Radar is used to power the radar or connect to a Pocket Radar brand Smart Display. When there is power available on the USB port the internal batteries are switched out. It does NOT charge any batteries.

Please check your spam or junk email folder.  If you don’t find an email from Pocket Radar with the information, you should send an email to info@pocketradar.com or call the team at 888-381-2672. 

Please send an email to info@pocketradar.com and the team will work with you to resolve the question. 

We do not currently have a way to change this information, but you can create a new account using a different email.  

Please send an email to info@pocketradar.com or call the team at 888-381-2672.  They will be happy to work with you to resolve the question. 

While the Pocket Radar App does not have a streaming function built in, we are working with several streaming service companies under our software license agreement to integrate the Pocket Radar speed measurements into their services. If you are interested in streaming with speed measurements included, please contact your favorite streaming service to find out about this option. If they do not currently have this capability, please ask them to contact us about how to add speeds to their streaming video.

Unfortunately, we do not currently offer support for the GoPro camera.   GoPro does not currently offer an interface with their device.  We recommend contacting them to make this request.

Unfortunately, we do not currently offer support for the MEVO camera.  MEVO does not currently offer an interface with their device.  We recommend contacting them to make this request.

At this time the video storage will utilize the gallery or photo area of your phone/tablet.   You may upload your videos into storage applications such as Google Drive and Dropbox.

Apple Devices Running iOS 10 and above.  

Leading Android Devices Running OS 6.0 and above. 

Bluetooth® Connectivity 4.0 and above.


Pocket Radar products are Doppler speed radar systems.

They work as a speed detector by emitting a small pulse of radio waves in an invisible focused beam, similar in shape to a flashlight beam.

When the radio wave hits an object that is moving towards or away from any of the Pocket Radar’s, a small amount of the wave reflects back.

The moving object modifies the reflected radio wave based upon how fast it is moving directly towards or away from the Pocket Radar unit.

The unit then receives the reflected radio wave and compares it to the original transmitted radio wave. It then calculates the speed of the moving object based upon the difference between the two radio waves.

Note that each Pocket Radar model, like all Doppler speed radars, can only measure the speed of a moving object that is reasonably close to in-line with the direction of the radio wave beam. They cannot measure any motion side to side, across the radio wave beam. (NOTE: Never put yourself or others in a position where anyone could be hit by the moving object!)

The focused beam comes from the radar lens on the back of the unit directly behind the display.

Hold the unit up vertically like a camera phone with the beam from the radar lens directly in line with the moving object you want to measure. Then “Tap” or “Hold” the larger button, like you are taking a picture, while the target object is in motion. The speed(s) will appear on the display.

If the unit’s display is turned off and you missed the last speed reading, just press the small black button and it will re-appear. Continued tapping of the small black button will recall previous speed readings.

The Pocket Radar technology has been independently tested and certified to be accurate to +/- 1 MPH (+/- 2 KPH). Testing was performed by the police radar test lab sanctioned by National Highway Traffic Safety Administration (NHTSA) and the International Association of Chiefs of Police (IACP), which certifies all of the radar guns in the US and Canada for police use.

 

All radar guns only measure the relative speed of an object in the direction directly towards or away from the radar antenna. If you point a Pocket Radar (or any radar unit) at an object moving sideways instead of directly towards you or away from you, it will read a very slow speed – not the accurate speed. This is because an object moving at right angles to any radar only moves at a very slow relative speed towards or away from that radar.

 

In order to make the most accurate speed measurement, you need to point the Pocket Radar antenna at a moving object and be as close to in-line with the direction of motion of that object. Obviously, you need to stay safe when you use the product, NEVER put yourself or anyone else in a position to possibly be hit by a moving object.

Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

A pitcher will have more consistent higher velocity readings throwing from a raised surface or pitching mound than on flat ground.    Here are a few of the factors to consider:


Gravity - there is a difference in speed when the ball is traveling downhill from a good pitching mound vs flat ground

Shoes – being able to plant your front foot solidly with cleats allows a lot of forward momentum to transfer into higher speeds

Adrenaline – don’t underestimate the power of a crowd, it can provide a performance enhancement

Supportive Articles describing things that can affect pitch velocity:


https://treadathletics.com/velocity-fluctuation-pt1/ -- #6 addresses the issues of coming off a mound and shoes


https://treadathletics.com/velocity-fluctuation-pt2/ --#8 addresses adrenaline

The Pocket Radar® products are all based on newer technology than the traditional large radar guns. They are very stable and holds the factory calibration. It does NOT require further calibration.

You can verify the calibration using a special Pocket Radar Calibrated Tuning Fork.  This Tuning Fork is provided with the professional traffic engineering model, the Traffic Advisor™. If you would like to purchase a Calibrated Tuning Fork for use with another model of Pocket Radar


https://www.pocketradar.com/products/calibrated-tuning-fork-for-accuracy-verification

All speed radar guns are susceptible to picking up interference that can sometimes cause unexplained or random readings that are often referred to as “ghost” readings. There are two main sources of these ghost readings, electrical interference and objects in motion. There are many sources of electrical interference including things like cell phones, computer monitors, fluorescent lights, neon signs, radios, etc. Any objects that vibrate, move or spin can also create a ghost reading. Things like motors, fans, propellers can often be unseen behind covers or other objects but still be picked up by your radar. If you are experiencing these types of random readings change your position to try and aim the radar unit away from the source of interference.

  • OUTDOORS - The most comment source is cell phone tower interference - readings will often be  28, 56, 84, 112 MPH (+/- 1-2 MPH).   You may also be picking up the speed of a car in the path of the radar, a car can be picked up 1/2 a mile away.
  • INDOORS - The most common source of ghost readings is a ventilation fan, air conditioning or fluorescent lights.

You can find out more sources of interference at this link: Radar Gun Fun Part 2

Here is an example video that shows how interference can be read by all radar equipment: Interference example video

Many low readings can be assisted by making minor changes to your set-up.  


Training with a net?  Note the importance of the ball travel distance of 15 feet. Equally important is the need to have the radar a minimum of 15 feet away from the ball.


Visit this link for helpful set up tips diagrams: 

https://www.pocketradar.com/pages/sports-set-up-diagrams


Here is a video example with some helpful tips for using the handheld radar: Watch Video

Visit our Radar Gun Accuracy page to see how accurate our technology is and how it compares to other equipment.

Many low readings can be assisted by making minor changes to your set-up.  These diagrams will assist with the proper distance and set-up requirements to achieve accurate measurements in a variety of sports:

Visit this link for helpful set up tips diagrams: 

https://www.pocketradar.com/pages/sports-set-up-diagrams

Something that can lead to a low reading is a slight tilt of the wrist.  For assistance on proper set-up when holding the radar, please watch this video https://youtu.be/A8QsH_JlABQ

All orders are processed by a warehouse located in the state of Michigan.   Current processing time is 2 business days + carrier transit time.

At this time, we are shipping within the US only.  We are NOT able to make any international shipments.   

We are currently limiting shipments to the US.   International shipping costs are very high and we are currently evaluating our ability to improve on shipment pricing and international support.  We recommend you check our store locator for locations that may be selling the product near you.  https://www.pocketradar.com/apps/store-locator

For radars outside of their warranty period, we are happy to help with repair services.  Warranty periods and fees are noted below:

2-year warranty on each of the following:

Smart Coach Radar – repair cost is $100.00 + shipping to the California office.

Ball Coach Radar – repair cost is $75.00 + shipping to the California office.

Pro Radar System – repair cost is $300.00 + shipping to the California office

Smart Display – repair cost is $125.00 + shipping to the California office

Traffic Advisor – repair cost is $100.00 + shipping to the California office



· 1-year warranty for the following:   

· Classic Radar – repair cost is $50.00 + shipping to the California office

· Accessories – contact us for specific details


Please contact our team by emailing us info@pocketradar.com or contact us at 888-381-2672 and our customer service team will assist.  

2-year warranty:  Smart Coach Radar, Ball Coach Radar, Pro Radar System, Smart Display, Traffic Advisor

1-year warranty:   Classic Radar and Accessories

Pocket Radar® Inc. warrants to the original user that these products will be free of defects in workmanship and materials for the amount of time included in the packaging from the date of purchase.


If the product is found by Pocket Radar to be defective, Pocket Radar's entire liability and your exclusive remedy for breach of warranty shall be that Pocket Radar will repair or replace the product and return the product or its replacement to you at no charge, provided that you ship the product to Pocket Radar in the authorized RMA shipping package (provided upon request), with a description of the defect and subject to the other conditions of this warranty. Should the product prove to be irreparable, Pocket Radar may substitute an equivalent product of the same or similar style and of a value not in excess of the original purchase price of your instrument.


Pocket Radar warrants the repaired or replacement product to be free from defects in material and workmanship on the same terms as the product originally purchased.


This warranty will be void if the product, serial number or other identification marks have been defaced, damaged or removed. This warranty does not cover wear and tear due to normal use, or damage to the product as the result of improper usage, neglect of care, alteration, accident or unauthorized repair, nor does this warranty apply to the battery necessary to operate the product.


This warranty is extended to the original retail purchaser only and may not be transferred or assigned to subsequent owners. In order to validate your warranty, you must provide proof of purchase acceptable to Pocket Radar together with the product shipped for warranty repair/replacement.


Products returned to Pocket Radar must be pre-authorized by Pocket Radar and must be returned in the authorized RMA (Return Material Authorization) packaging. Please contact Pocket Radar to obtain this authorized package and to obtain return instructions, or for any other question regarding this warranty.


THE FOREGOING WARRANTY IS GIVEN IN LIEU OF AND POCKET RADAR DISCLAIMS ALL OTHER WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, IN FACT OR IN LAW, WITH RESPECT TO THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, (1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, OR (2) THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED AND ERROR FREE.


Pocket Radar shall have no liability for any indirect or speculative damages (including, but not limited to, consequential, incidental and special damages) relating to the use of or inability to use this product, whether arising out of contract, negligence, tort, or under any warranty theory, or for infringement of any other party's intellectual property rights, irrespective of whether Pocket Radar had advance notice of the possibility of any such damages, including, but not limited to, loss of use, revenue or profit. In no event shall Pocket Radar's total liability for all claims regarding the product exceed the price paid for the product. Pocket Radar neither assumes nor authorizes anyone to assume for it any other liabilities.


Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Join the Pocket Radar Team